Shipping Policy

Shipping Policy

1. Shipping Destinations

We are proud to offer international shipping to fashion enthusiasts worldwide. Our products are available for delivery to various countries across the globe. Please review the list of eligible countries during the checkout process.

2. Shipping Methods and Timeframes

We provide a range of shipping methods to cater to your preferences:

Standard Shipping: Estimated delivery time is typically between 14-20 business days for international orders, depending on the destination and local customs regulations.

Customs and Import Fees: International customers may be subject to customs duties, taxes, and import fees imposed by their country's customs authorities. Please be aware of these potential charges when placing your order, as they are not included in our product prices or shipping fees.

3. Shipping Fees

Shipping fees are calculated based on the shipping method chosen, the weight and dimensions of your order, and the destination country. You can view the shipping costs during the checkout process before finalizing your purchase. Periodically, we may offer promotions with discounted or free international shipping, which will be clearly indicated on our website.

4. Order Processing Time

Orders are typically processed within 7-10 business days from the date of purchase. Please note that custom or personalized items may require additional processing time. Refer to our Customization and Personalization section for more information on processing times for such items.

5. Order Tracking

Upon shipment, you will receive a confirmation email containing tracking information for your order. You can track the progress of your shipment by visiting our Order Tracking page and entering the provided tracking number.

6. Address Accuracy

To ensure timely and accurate delivery, please provide complete and precise shipping information when placing your order. We cannot be held responsible for delays or delivery issues resulting from incorrect or incomplete addresses. Double-check your shipping address during the checkout process.

7. Lost or Stolen Packages

In the rare event that your package is lost or stolen during transit, please contact our customer support team immediately. We will collaborate with the shipping carrier to investigate and resolve the issue.

8. Returns and Refunds

For information about returns and refunds related to international shipping, please refer to our Returns and Exchanges policy. Please note that shipping fees for international orders are typically non-refundable.

9. Contact Us

If you have any questions or require further assistance regarding our international shipping policy, please do not hesitate to reach out to our customer support team at [customer support email] or through our Contact Us page.